Adjustments to Services as a result of COVID-19
As a result of the AU transition to remote instruction, Academic Support will move to remote service delivery beginning Monday, March 16 and continue through April 10. Below are the ways students can connect with our programs and services during this time.
Academic Coaching – If students have been participating in Academic Coaching this spring semester, they will receive an email from their Academic Coach encouraging them to connect for their next appointment via Zoom. If students have not met with an Academic Coach this semester, they can go to the Academic Coaching page and click on “Make an Appointment”. After logging into Advise Assist, they can select Academic Coaching in the Office of Academic Support and select Coach Consult as the reason. Coach Consult appointments will help students focus on study skill strategies and habits. Our Academic Coaches are prepared to discuss how students may need to adjust their learning approaches to fit an online learning model. Students are welcome to schedule coach consult appointments for ongoing tools and resources throughout the semester.
Study Partners (peer tutoring) – Students are able to request online tutoring in a course by completing a survey linked to the Study Partners page. Based on our work to survey tutor’s ability to provide Zoom tutoring, students will be paired with a tutor via email and complete a tutoring session via Zoom.
Supplemental Instruction – SI Leaders will continue to support their assigned courses, but through an amended approach relying mostly on email and Zoom. The SI Program staff are meeting Monday (3/16) at 5pm via Zoom to discuss this transition. SI Leaders are connected to the students enrolled in their assigned course, so SI Leaders will be contacting the class roster via next week to offer the approaches unique to that course, led by that SI Leader. We anticipate SI session being a powerful time for peer-to-peer discussion on the course content and providing a community of support and learning for students during this unprecedented time.
Please do not hesitate to contact the Academic Support team with questions and ideas to support student learning and success at AU. Thank you for your referrals to our services, ongoing.