Academic Support Office of the Provost

Meet our Staff

Meet the Academic Support Staff

Staff and student employees in Academic Support work to build a positive, approachable, and cooperative learning environment. We desire to help all students feel valued, included, and empowered while earning their undergraduate degree at Auburn University. Through carefully designed programs we seek to normalize your help-seeking behaviors, encourage you to approach problems in new ways, and maximize your learning. For assistance, please call (334) 844-5972 or email

Headshot of Samantha Ansley

Samantha Ansley, M.Ed., LPC


Coordinator, Academic Coaching

  • Hometown: Los Gatos, California
  • Advice to AU students: Be proactive in connecting to resources on campus and try them out as often as possible until you find what works for you. Then keep trying because sometimes what works best can change.
  • Study tip: My quick study tip is to set start dates for yourself. Students may focus so much on deadlines and due dates that they forget to start. Set yourself up for success by using starting dates for assignments, papers, and test prep.
  • Favorite lunch spot: Niffer’s. Auburn classic.
Contact Samantha with questions about the Academic Coaching program.
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Sandy Mason


Administrative Associate II

  • Hometown: Reeltown, Alabama
  • Favorite thing about AU: I absolutely love the atmosphere! Always a smiling face or a friendly WAR EAGLE.
  • Study tip: Stick to a routine, efficient study schedule.
  • Advice to AU Students: If you are taking 12 credit hours, you should plan to spend 24 hours a week on homework. Twelve hours of class time, plus 24 hours of homework time equals 36 hours devoted to school each week. This is the equivalent of a full-time job!
  • Favorite lunch spot: Jimmy John’s
Contact Sandy with questions about student employment paperwork and e-bill charges.
Headshot of Dr. Ashley Carr

Ashley Christine Carr, Ph.D.


Coordinator, Supplemental Instruction

  • Hometown: Athens, Georgia
  • Advice to AU students: Pay attention to your health and check out the many support services available to you to keep your mind, body, and spirit sound.
  • Favorite study spot: A Supplemental Instruction session! SI is informed by learning theory that tells us that social interaction and collaboration are critical to learning. An SI session provides the opportunity to grapple with and make meaning of difficult content alongside and with the support of peers.
  • Favorite thing about Auburn: The incredible commitment I see Auburn students making to serve, lead, and do quality work is my favorite thing about Auburn.
Contact Dr. Carr with questions about the Supplemental Instruction (SI) program.
Headshot of Jaime Miller

Jaime Miller, M.Ed.


Director, Student Academic Support

  • Hometown: Spartanburg, South Carolina
  • Favorite thing about Auburn University: The Auburn Family is real! I love the community of students, faculty, staff, and advisors at AU.
  • Study tip: Take 10 minutes immediately after class to review your notes and identify gaps in your understanding of the course content. Meet with your professor to gain clarification. Use the resources available to you throughout the entire semester.
  • Favorite lunch spots: Little Italy and Chicken Salad Chick
Contact Jaime with questions about Academic Support programs and services. 
Headshot of Allison Stadler

Allison Stadler, M.Ed.


Coordinator, Outreach & Special Programs

  • Hometown: Birmingham, Alabama
  • Advice to AU students: Recognize that you are the expert on you. Avoid choosing classes, majors, and experiences just because “everyone” seems to be making those choices. Explore unique paths that are going to help you grow as a person and as a professional.
  • Study tip: Create your own test questions while reading through the material. Going over your notes and textbook through this lens will help you identify what a professor may ask on an exam.
  • Favorite lunch spots: Momma Goldberg’s or Big Blue Bagel
Contact Allison with questions about Plainsmen’s Prep, Study Smart, or Academic Support presentations and workshops.

Meet the Main Office Graduate Student Employees

For assistance, please email or call (334) 844-5972.

Headshot of Kaylee Short

Kaylee Short


Graduate Assistant, Outreach & Special Programs

  • Hometown: Lyndon Station, Wisconsin
  • Advice to AU Students: Be resourceful. There are so many resources on Auburn’s campus that are here for you, so make sure you utilize them!
  • Favorite Lunch Spot: Au Bon Pain in the Student Center!
  • Favorite Thing about AU: The people! Everyone that I have interacted with on Auburn’s campus is very kind and cares about student success.
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Alex Williams


Graduate Assistant, Academic Support

  • Hometown: Guntersville, AL

  • Advice to AU Students: Make friends with someone in every class you have. As your Auburn experience continues, you’ll realize the campus isn’t as big as it can seem sometimes. Those familiar faces can be a game changer when it comes to future classes, clubs, events, on-campus jobs, and much more!

  • Study tip: Read the material before it is covered in class! It helps from feeling overwhelmed when the professor is speaking, and allows you to “connect the dots” of how it is written versus how your professor verbalizes the topic.

  • Favorite thing about AU: The ease of running around campus! Everything is student/pedestrian-oriented, which allows us to use our legs to explore. Our campus experience is one that you can’t get in a city where roads cut through between every building!

  • Favorite lunch spot: Insomnia Steak & Grill (get the gyro, and its right across the street from the College of Business)

Meet the Main Office Undergraduate Student Employees

For assistance, please email or call (334) 844-5972.

Headshot of Marla Jo

Marla Jo Lindsey


Lead Front Desk Representative

  • Hometown: Opp, Alabama
  • Favorite thing about Auburn University: The people. Everyone has their own vibe; some are laid-back, some are pro-active, but they all have the same love for the Auburn family.
  • My advice to Auburn University students: Get out there! Join group chats related to your class, go to SI sessions, find at least two new best friends. These are the years of your life that count the most, and no one should have to go it alone!
  • Study Tip: Hand write your notes. Sounds like a lot of work for each class, but I promise you, the material comes more naturally when you manually write out the information.
  • My favorite lunch spots: Niffer’s